We are committed to working with our customers to provide world class service & high-quality parts at the most competitive pricing. This commitment to excellence comes from our deep respect for our customers, our employees, and our community. We strive to provide honest, upfront pricing whenever possible.
To do this, we schedule an appointment for a qualified technician to perform a complete diagnostic, and offer the best possible products and services that are needed, based on this on-site inspection. We provide this scheduled appointment & a written estimate of the repairs needed for a minimal service charge. This charge can be applied towards any repairs.
This service charge pays for access to our technicians’ wealth of garage door knowledge and experience, in addition to his time, gas, insurance, vehicle costs, & professional licenses that allow him to travel to any location across Ada & Canyon County. They will guide you through the entire process and teach you to recognize the variation in quality each different manufacturer offers. What most companies do not tell you is that all garage doors & parts are NOT created equal. The technician will explain the difference and empower you to make an informed decision about your garage.
Unfortunately, due to the exponential growth Idaho is experiencing and the ever-expanding Treasure Valley we service, we do not have the resources to send our technicians to every potential customer’s location for free. D&L Garage Doors wants to be your garage door repair company. We do not want to be your garage door inspection company, which is why the service fee is deductible with any work done, either at the time of inspection or in the future.
Please note – we do not provide written documentation for any unpaid service.
Alternately, we offer a powerful tool to provide you with the most competitive pricing available. We offer competitive pricing evaluation on any garage door company’s written quote. We will evaluate the quote and let you know if there are any red flags with the products you are receiving. With most submitted bids, we can provide either the same product at a lower price or a better value of products at a comparable price, but if we cannot, you will know that you are getting the best deal. The Competitive Pricing Evaluation from D&L Garage Doors gives you this peace of mind. This service does not extend to any verbal quotes received as written documentation is needed to verify the final product being delivered for quality and price comparison.
We are always available by to answer any questions you may have. Please feel free to either call, email or visit our store anytime!