You got questions? We got answers! Welcome to our FAQ Page!
Below you’ll find some frequently asked questions and answers!
If you can’t find what you’re looking for please don’t hesitate to contact us.
We will add more questions & answers on a daily basis.
We service the Treasure Valley, including Boise, Meridian, Eagle, Nampa, Star, Kuna, Middleton, Emmett, Caldwell, Mountain Home, And everywhere else around those cities. Follow this link for our service area page
We also have an extended service area that covers Marsing, Middleton, Homedale, Parma, Emmett, Horseshoe Bend, Idaho City, McCall, Mountain Home, and Ontario, Oregon.
30 Days Warranty unless otherwise noted on your invoice, Or extended Warranty Agreement purchased.
Parts Covered: ONLY D&L installed parts that include the spring(s), torsion bar, bearing plates, cable drums, center bearing, center plate, bottom plates, cables, remotes, opener head units, rails and belts or chains. There will be an additional charge for labor for the above listed items.
A $89.00 charge deductible will apply to all service calls under this warranty.
This warranty covers defective parts and labor for the warranty term listed starting from the date of installation. The garage door manufacturer provides their own separate warranty to you for the door and its parts and thus this warranty does NOT cover the door or its parts. This warranty also does NOT cover the door due to any malfunction or subsequent damage to the door during operation or lack thereof. We will correct any listed part that fails due to defective workmanship and, if a part is covered by the manufacturer’s warranty, we will repair or replace that defective part charging only the $89.00 deductible during the noted warranty period. This warranty applies to both new and COMPLETE overhaul of the garage door opener system. Partial overhauls or repairs do not qualify for this warranty.
Parts not covered: Bulbs, batteries, commercial use, misuse or abuse as well as damage caused by accident, flood, fire, any act of God, civil disturbance, war or terrorism or lack of regular maintenance or exposure to any corrosive environment or unauthorized repair or repair parts.
To learn more about our Warranty Program CLICK HERE
D&L Garage Doors specializes in garage door repair and replacement, including torsion springs and openers. We offer new installations in various styles and supply parts for DIY maintenance. Our service is fast, reliable, and caters to both residential and commercial clients, serving the Boise and Treasure Valley area.
Yes! We can replace your old or damaged garage door. We can also install garage doors for your new construction project or remodel. We offer both services, Fixing and repairing existing garage doors as well as replacement services of garage doors.
Our team is equipped to handle garage door repairs under various weather conditions, ensuring that your garage door functions reliably year-round. We recommend scheduling preventive maintenance for Boise and Meridian residents to mitigate potential issues before extreme weather hits. In case of emergency repairs during harsh conditions, we prioritize safety and swift service to resolve your garage door issues as quickly as possible.
We will add more questions & answers on a daily basis.
Yes! We can repair all parts of your residential garage door.
Yes! We can replace your old or damaged garage doors. We also can install garage doors on your new construction project or remodel.
You should have your garage door serviced once a year. You should also check the balance of your door once a month.
There are multiple reasons your door may not be opening:
The two most common reasons for this are either the sensors are out of alignment or damaged, or your settings on the operator are out of adjustment.
Check that your sensors are both on and aligned. Follow your owners manual for your operator to check the open/close settings are set properly and adjust if needed.
Garage door rollers should be inspected at least once a year. Signs that you might need replacements include noisy operation, an uneven door, or rollers that appear worn or cracked. Upgrading to high-quality nylon rollers can improve the operation and longevity of your garage door.
D&L Garage Doors can replace individual garage door sections (garage door panels) without replacing the entire door. This is a cost-effective solution if specific panels are damaged due to weather or accidents while the rest of the door remains in good condition.
We will add more questions & answers on a daily basis.
Here are the most common spring systems for a garage door and how to tell the difference:
Torsion springs have a standard life expectancy of 10,000 cycles. On average if you open and close your door 4 times a day (4 cycles) that would net you a between 6-7 years of use.
with the proper springs installed, you should be able to test the balance of your door to determine if your springs need to be replaced. If your door isn’t holding itself up at the half way point then you should consider getting the springs replaced before they snap and trap you in the garage.
YES! On a two spring system, you should always replace both springs.
Yes, we can get a higher-cycle spring setup for your door. This is beneficial if you use your garage door multiple times daily as a primary entrance into and out of your home. Sometimes, this will require an extra trip to a supplier to get a different set of springs for your door.
We will add more questions & answers on a daily basis.
If you’re wondering whether to repair or replace your garage door opener, our latest blog post has the answers you need! Discover the cost-effectiveness, benefits, and signs to look for when it comes to garage door opener repair.
Read the full article ➡️ Link to Blog Post
At D&L Garage Doors, we’re your experts in garage door solutions. Contact us today for all your garage door needs!
Most operators have an average life expectancy of 10-15 years, but it is more based on the use of the operator and how well it is maintained.
We install and recommend operators manufactured from LiftMaster, and Linear.
Most new operators offered today have vehicle Home-Link comparability. You will have to follow your vehicle manufactures instructions to set the programming.
This depends on the age and use of the operator and what is failing on it. Sometimes repairing an old operator can be as expensive as simply replacing it with a new unit. Read our blog post.
Check the battery first. If you have a good battery, check that the buttons on the remote aren’t getting stuck. Follow the manufacturer instructions to reset the programming. Remotes can be fragile. If they have been dropped or damaged, they may need to be replaced.
Check the battery in the keypad first. If you have a good battery, try following the instructions on the underside of the lid to reset the programming.
This is typically an issue with the safety sensors.
There are a few different things that may be happening with the sensors:
This can be caused by two different things:
ABSOLUTELY YES! Whether you’ve already purchased your Home Depot garage door opener or are considering it, D&L Garage Doors is here to assist with professional installation services. Our team is equipped to handle any model, providing a seamless, efficient, and safe setup. Just call us at (208) 650-4304. We can help! You can also read our blog post about it.
Typically, installing a garage door opener takes a few hours. Our professional technicians at D&L Garage Doors will handle the installation process from start to finish, including setting up the power unit, aligning the opener’s track, and programming remote controls and keypads. We ensure minimal disruption and clean-up after the installation is complete.
We will add more questions & answers on a daily basis.
If you have an old door that isn’t performing like it should, or have any damage to your door, you should consider replacement.
This depends on if the model of door you have is still offered by the manufacturer. If it is available, then it can be replaced. A technician will be able to give you the best idea if it is worthwhile to replace a section alone, or the complete door.
No, But to understand more about it please refer to our FREE ESTIMATE Disclaimer
Most common doors today are built in either a steel or aluminum construction.
Yes. Different manufactures offer different color and wood grain options.
Custom colors are also available! We can paint the door for you all we ask is that you provide the exact color code you want.
You will want to measure the opening on your house.
Yes! We always recommend getting an insulated door. Insulated doors tend to last longer and perform better.
Yes, there are different types and levels of insulation. This is called R-Value. The higher the R-value, the more thermally efficient the door will be. There are two main types of insulation. Polystyrene insulation is the most common, and is the less expensive option. Polyurethane is the higher grade insulation and more costly, but is great for higher R-value doors.
Yes! If it worked before and had no issues then your existing operator can be used on your new door. Our technician can go over your options with you when deciding on which door you want to purchase.
Depending on the situation, size, and availability, we can get your door replaced same day to next day typically (subject to availability).
Custom build doors tend to take a few weeks to get ordered and shipped depends on the manufacturers.
Absolutely! We offer a wide range of insulated, energy-efficient garage doors that help reduce your heating and cooling costs. These doors are designed with superior insulation, Polystyrene, and Polyurethane. R-values range from R-6 to R-17.19, and the materials optimize your home’s energy efficiency, which is particularly beneficial in the Treasure Valley’s varying climates.
Same day service is available, *We will do our very best to provide you with same day garage door repair service, ensuring that your issue is resolved as soon as possible. Please do your best to contact our team before 1PM.
*This is not a guarantee, as we will try to do our best to accommodate every customer, No Obligations, All offers are subject to terms and conditions.
The Authors of this website:
We are your neighborhood’s trusted garage door repair experts & installation specialists at 3800 West Chinden Blvd, in the heart of Boise, Idaho. As a licensed local company, we’re equipped to handle any garage door challenge, whether it’s for residential or commercial properties. Our team is here to help you with everything from quick fixes to custom installations. We have many parts and accessories, ensuring we’re ready to serve you in Boise and the surrounding areas. We aim to provide excellent garage door repair services and practical solutions, making us your trusted choice for all your garage door needs. Let’s collaborate to ensure your doors function smoothly and securely!
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Email us at Info@DL.company | Call us at (208) 650-4304
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3800 West Chinden Blvd
Boise, Idaho, 83714
Hours of operation:
We’re Available 24 Hours For Service
Special Hours
Access, Delivery & Parts Pickup
Weekdays: 7:00 am-6:30 pm
Weekends: 8:00 am-5:30 pm
After Hours Service Is Available.
Idaho RCE – 42914
Oregon CCB # 194109
Washington License # DLGARGD820CF
A Minimum fee of $89.00 plus tax
applies for service visits, which
include inspection charges.
This fee can be credited to any
on-site repair or service performed.
Typical service costs
range from $89 to $1500.
General new door installations
range from $899 to $12000.
PLEASE NOTE: Same-day service is available within 24 hours of the scheduled service call; emergency rates may apply. Free service calls exclude commercial, after-hours, weekends, and services outside our standard service area. Photo eyes/safety sensors, remotes, batteries, and other accessories are not covered under any warranty, and D&L Garage Doors is not liable for any misalignments and/or misuse that may occur; these are the user’s responsibility. All services are subject to availability. For services in extended areas, after-hours, and emergency assistance, a minimum fee of $289 plus tax will be charged in advance and added to the final invoice’s total.
2024 © Copyright – D&L Garage Doors Local Garage Door Repair Experts Since – 2010 | Garage Door Repair in Boise, ID Phone: (208) 650-4304
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